RETURN & REFUND POLICY

Thank you for choosing Juwelen! We strive to provide you with the best shopping experience possible. Please take a moment to review our return policy:

No Refund Policy: Once an order is placed, it cannot be returned or refunded. We apologize for any inconvenience this may cause.

Exchange Policy: We understand that circumstances may arise where an exchange is necessary. We offer exchanges only for damaged or unused products. Requests for exchanges must be initiated within 7 days of delivery.

Reverse Pickup Charges: Kindly note that for exchanges, a nominal reverse pickup charge of Rs. 200 will be applicable as shipping charges. This charge ensures a smooth and convenient exchange process for you.

For any further inquiries or assistance, please don't hesitate to reach out to us at Contactus@juwelen.in. Your satisfaction is our priority, and we're here to help.